Privacy Policy and Statement

This website is maintained by the New South Wales Government’s Community Relations Commission For a multicultural NSW (CRC). This Privacy Policy applies to all the publicly accessible pages on the CRC site located at http://www.crc.nsw.gov.au

CRC does not have any responsibility for the privacy policies or practices of third party sites linked to the CRC site. If you have any questions about the CRC site, or the application of the Privacy Policy or a request for access to information held, please contact the CRC.

The Privacy Officer
Community Relations Commission
For a multicultural NSW
Level 8, 175 Castlereagh Street
Sydney NSW 2000

Ph: (02) 8255 6767
Fax: (02) 8255 6868

Users of the CRC’s site are entitled to expect that any information collected as a result of that use will be treated within the terms of the New South Wales Government’s privacy practices which are regulated by the New South Wales Privacy and Personal Information Protection Act 1988.

What information do we collect?

When you look at the information on the CRC site, our computers automatically record information that identifies, for each page accessed:

• the IP (Internet Protocol) address of the machine which has accessed it;
• your top-level domain name (for example .com, .gov, .au, .uk etc);
• the address of your server;
• the date and time of your visit to the site;
• the pages accessed and documents downloaded;
• the previous site visited; and
• the type of browser and operating system you have used.

Cookies are not used from the CRC site to collect information.

How do we use the information collected?

The information collected during each visit is aggregated with similar logged information and published in statistical reports in order for the CRC to identify usage patterns for the site. This will assist us in improving the CRC website and the services offered on it.

The CRC will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1998.

What exceptions are there to this rule?

CRC will collect, use and disclose more extensive information than that stated above in the following circumstances:

• unauthorised attempts to access files which are not published CRC pages;
• unauthorised tampering or interference with files published on the CRC site;
• unauthorised attempts to index the contents of the Treasury site by other sites;
• attempts to intercept messages of other users of the CRC site;
• communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
• attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the use of the CRC site by other users.

CRC reserves the right to make disclosures to relevant authorities where the use of the CRC site raises a suspicious that an offence is being, or has been, committed. In the event of an investigation, the CRC will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by CRC for archival purposes. When the information is not longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in Feedback?

CRC provides feedback facilities on this site to allow users to provide input into the future development of the site and to comment on the provision of service by the Commission. The provision of personal details on feedback is optional.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

CRC may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Who else has access to information within the Commission?

Access to the raw data is restricted to a limited number of officers in CRC for the purpose of analysis and to report on the success of the CRC site in meeting communication and access objectives. If you would like to access information held about you by CRC please contact the CRC.

The Privacy Officer
Community Relations Commission
For a multicultural NSW
Level 8, 175 Castlereagh Street
Sydney NSW 2000

Ph: (02) 8255 6767
Fax: (02) 8255 6868

Will this policy be updated over time?

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.