Introduction (1289kb)

Introduction

Performance reports

Focus 1 – Effective leadership in community relations
Focus 2 – Provision of quality language services
Focus 3 – Effective resource utilisation
Focus 4 – Effective communication and consultation
Focus 5 – Promotion and implementation of the principles of multiculturalism
Focus 6 – Effective knowledge management
Focus 7 – Leadership system throughout the Commission

Part 3 (1785kb)

Legislative and corporate governance

Statement of Affairs

Structure and functions
Effect of the Commission’s functions on members of the public
Arrangements for public participation in policy formulation
Access, arrangements, procedures and points of contact

Appendices

Appendix 1 – Management overview 2010/11
Appendix 2 – Multicultural Policies and Services Program
Appendix 3 – Representation of staff on committees
Appendix 4 – Membership of Regional Advisory Councils
Appendix 5 – Language Services statistical information
Appendix 6 – Grants awarded in 2010/11
Appendix 7 – Open access statistical information

Audited Financial Statements

Index