Contact us at

• Sydney Office

  Level 8
  175 Castlereagh St
  Sydney NSW 2000

  P.O. Box A2618
  Sydney South NSW 1235

  Tel: (02) 8255 6767
  FAX: (02) 8255 6868
  TTY: (02) 8255 6758
  

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• Interpreting & Translation
  

  Tel: 1300 651 500
  Fax: (02) 8255 6711
  TTY: (02) 8255 6758

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• Newcastle Office
  

  Ground Floor
  Government Office Block
  117 Bull Street
  Newcastle NSW 2300

  Tel: (02) 4929 4191
  Fax: (02) 4929 7369

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• Wollongong Office
  

  Ground Floor, Block D
  State Office Block
  84 Crown Street
  Wollongong NSW 2500

  PO Box 363
  Wollongong NSW 2520

  Tel: (02) 4224 9922
  FAX: (02) 4224 9933

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Our Ethics

Code of Ethics for Interpreters and Translators

Interpreters and translators are expected to:

• Act in accordance with standards of conduct appropriate to a professional, including being polite and courteous at all times and refraining from behaviour that would reasonably be regarded as unprofessional or dishonourable.
• Maintain confidentiality and not disclose information acquired in the course of their assignments.
• Only undertake work that they are competent to perform.
• Remain impartial and neutral in all situations and not allow personal opinion to influence their performance.
• Take reasonable care to be accurate.
• Take full responsibility for the quality of their work.
• Complete interpreting and translating assignments they have accepted and acknowledge and promptly rectify their own mistakes.
• Continually strive to maintain, upgrade and update their level of professional knowledge and skills.
• Ensure they do not take personal advantage of any information obtained in the course of their work nor accept or solicit any present, gift or other consideration, benefit or advantage.
• Frankly disclose any possible conflict of interest.
• Be punctual at all times and remain until the assignment is completed. Adhere to deadlines. In emergencies, advise clients promptly.
• Respect and support their fellow professionals.
• Ensure they do not seek to solicit work directly from a client.
• Ensure they do not canvass or advertise their services in a private capacity in any matter which would tend to lower the status of, or bring discredit on, the profession.
• Ascertain beforehand what will be required of them and make the necessary preparations for all interpreting and translating assignments.
• It shall be a breach of this code if an interpreter is found guilty of infamous conduct in a professional respect (as defined in the courts of law) or be convicted of a felony or other crime punishable by imprisonment.

based on AUSIT Code of Ethics