Contact us at
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Sydney Office
Level 8
175 Castlereagh St
Sydney NSW 2000P.O. Box A2618
Sydney South NSW 1235Tel: (02) 8255 6767
FAX: (02) 8255 6868
TTY: (02) 8255 6758 -
Interpreting & Translation
Tel: 1300 651 500
Fax: (02) 8255 6711
TTY: (02) 8255 6758 -
Newcastle Office
Ground Floor
Government Office Block
117 Bull Street
Newcastle NSW 2300Tel: (02) 4929 4191
Fax: (02) 4929 7369 -
Wollongong Office
Ground Floor, Block D
State Office Block
84 Crown Street
Wollongong NSW 2500PO Box 363
Wollongong NSW 2520Tel: (02) 4224 9922
FAX: (02) 4224 9933
Our Staff
We employ interpreters and translators in accordance with the accreditation standards determined by the National Accreditation Authority of Translators and Interpreters (NAATI)
Interpreters and translators are required to complete an Orientation and an Induction program before taking up employment.
Quality Service
We are committed to providing a quality service and our staff are bound by a strict code of ethics. Any complaints regarding the performance of our staff should be referred to the Customer Service Manager on (02) 8255 6736. For more information see our Customer Service Charter.
Award Conditions
We are the only language service provider in NSW which provides pay and conditions to all of its interpreters and translators in accordance with an industrial award which specifically recognises the skill, function and qualifications of the profession of interpreting and translating. In addition, the Commission complies with the relevant superannuation and payroll tax requirements with this group of employees.
Concerned about your Liability?
When our staff enter your premises they enter as our employees. As employees they are covered under our workers compensation insurance and are also covered by all general insurance coverage as provided by the Treasury managed fund.